Jackery Solar Generator 5000 Plus

$4,999.00

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No More Spoiled Food or Wet Clothes Even During Hurricanes, Thunderstorms, and Blackouts: 5-60kWh capacity & 7200-14400W output supports multiple devices for up to 30 days
Your Fridge Stays Cold, Your Zoom Call Stays On: 0ms Power Transition, Zero Worries
Always Power Your Essential Rooms: Smart Transfer Switch Ensures Uninterrupted Power Where It Matters Most
From Indoors to Outdoors: 120V/240V Dual Voltage Enhances Compatibility, Supporting More Loads and More Scenarios
Fully Charged in 1.7 Hours: 4000W Solar Input, 5 Ways to Charge, Never Run Out of Power

Features

Jackery Explorer 5000 Plus offers eco-friendly home backup with 5-60kWh capacity and dual voltage output (120V/240V). It can power multiple appliances during outages with 12 output ports, 7200-14400W output, and a 0ms UPS seamless switchover for essential devices like fridges, computers, and routers. Connecting your essential circuits via the Smart Transfer Switch will also allow you to power your rooms seamlessly during an emergency. Smart app control and multiple charging options add convenience, while its zero-emission design ensures safe indoor use.

Large capacity for fridge and Wi-Fi router: 5-60kWh capacity supports multiple devices for up to 30 days.
Power your freezer or dryer effortlessly: 7200-14400W output handles heavy-power devices with ease.

0 ms Online Mode: Zero Downtime for sensitive devices - Automotic and high-quality power transfer keeps desktop PC, Wi-Fi router, NAS, and other sensitive devices running without a flicker.

20 ms Backup Mode: Uninterrupted power and uninterrupted performance for home essentials - Consumes less energy than Online Mode, while 20ms switching keeps fridges, lights, and fans running smoothly, ensuring a nearly unnoticeable transition for most essential appliances.²

From home backup to RV adventure, 120V/240V dual voltage output covers it all—power your essentials

and run high-power devices like oven, dryer, and portable AC with 240V.
(Note: Please ensure the power station is properly grounded when charging your RV.)

After 3 months, 96.8% power left. After 1 year, only 92.5% power left.
Guaranteed power during power outages caused by storms, high temperatures, or earthquakes. Ensure readiness during emergencies.

Specs

1-LCD

2-Cigarette Lighter Port

3-DC Button

4-AC Button

5-Main Power Button

6-USB-C Output

7-USB-A Output

8-USB Button

9-AC Output (NEMA 5-20)

Explorer 5000 Plus (Left View)

1-AC Expansion Port (Connect to Smart Transfer Switch)

2-NEMA L14-30R AC Output Port (120V/240V)

3-NEMA 14-50 AC Output Port (120V/240V)

4-AC OutputReset Button

Explorer 5000 Plus (Right View)

1-High-PV Switch (Turns on/off the switch to enable/disable High-PV solar charging)

2-High-PV Input (MC4)

3-Low-PV Input (8020)

4-AC Input

5-DC Expansion PortTerminal A (Connect to Battery Pack)

Jackery Smart Transfer Switch

Jackery SolarSaga 500X

Jackery Battery Pack 5000 Plus

Explorer 5000 Plus Portable Power Station

General

Weight:About 134.5 lbs (61 kg)

Dimensions:16.5×15.5×25 in/41.8×39.5×63.5 cm

Charge Temperature:32~113 °F (0~45°C)

Discharge Temperature:5~113°F (-15~45°C)

Warranty:5 Years

Battery

Capacity:45Ah/112V DC (5040 Wh)

Cell Chemistry:LiFePO4

Cycle life:4000 cycles to 70%+ capacity

Output Ports

AC Output:(4x) 120V, 20A, 2400W
(1x) NEMA L14-30R/14-50：120V/240V~60Hz, 30A, 7200W Max

AC Total Output:7200W Max, 14400W Surge

USB-C Output:(2x) 100W Max, 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A

USB-A Output:(2x) 18W Max, 5-6V⎓3A, 6-9V⎓2A, 9-12V⎓1.5A

Cigarette Lighter Port:12V⎓10A

AC Expansion Port:240V~60Hz, 30A, 7200W

DC Expansion Port:80.5V-126V⎓41A Max

Input Ports

Charge Mode AC Input:120V~60Hz, 15A Max

Bypass Mode AC Input/Output:120V~60Hz, 12A Max; 240V~60Hz, 16.7A Max

AC Expansion Port (Input):240V~60Hz, 16.7A Max

DC Input:DC Expansion Port (Input)：80.5V-126V⎓98A Max

High-PV:135V-450V⎓15A Max

Low-PV:2 x DC 8mm Ports; 16V-60V⎓10.5A Max, Double to 21A/1200W Max
；11V-16V(Working Voltage)⎓8A Max, Double to 8A Max

Charging Time

AC Adapter:3.5 Hours

Car Adapter (12V):NO

Solar Charging:6.5-8.5 Hours

Other Specifications

UPS:Backup UPS: ＜20ms, Onine UPS: 0ms

Inverter Topology:Non-isolated

Power Factor:≥0.98

Entire Unit:Type 1

SolarSaga 500 X

General

Weight:22.05 lbs ± 2.20 lbs (10.5 kg±0.5 kg)

Protection Class Against Electric Shock:Class II

Waterproof:IP68

Operating Temperature Range:-40~185℉（-40~85℃）

Warranty:5 Years

Solar

Maximum System Voltage:600V DC

Maximum Reverse Current:15A

Bifaciality Coefficient (back/front):Pmax>80%，Voc>97%，Isc>80%

Voltage Temperature Coefficient:-0.26%/℃

Power Temperature Coefficient:-0.32%/℃

STC (1000W/㎡, 25℃, AM 1.5)

Peak Power (Pmax):500W±5%

Open Circuit Voltage (VOC):48.5V±5%

Short Circuit Current (Isc):13.02A±5%

Power Voltage (Vmp):41.7V±5%

Power Current (Imp):12.0A±5%

BNPI (Front 1000W/㎡, Rear 135W/㎡, 25°C, AM 1.5)

Peak Power (Pmax):545W±5%

Open Circuit Voltage (Voc):49.2V±5%

Short Circuit Current (Isc):13.86A±5%

Power Voltage (Vmp):42.5V±5%

Power Current (Imp):12.84A±5%

Dimensions

Folded:Around 39.21 × 20.71 × 3.82 in (996 × 526 × 97mm)

Unfolded:Around 98.15 × 39.21 × 11.57 in (2493 × 996 × 294mm)

What's in The Box

1-Jackery Explorer 5000 Plus Package（Jackery Explorer 5000 Plus, AC Charging Cable, MC4 Wrench）

2-Jackery SolarSaga 500 X Package*2（Jackery SolarSaga 85 x 6, Solar Charging Cable, Storage Bag, Hinge x 10, Ground Stakes x 8, Hex Key, Screw x 40, Anderson Rubber Plug x 2, Compass Carabiner）

1-Jackery Explorer 5000 Plus Package（Jackery Explorer 5000 Plus, AC Charging Cable, MC4 Wrench）

2-Jackery Smart Transfer Switch Package（Jackery Smart Transfer Switch, Marking-off Template, Power Input/Output Cable, 2*Wall Bracket, 4*M4 Phillips Flat Head Screw）

3-Jackery SolarSaga 500X Package*2（Jackery SolarSaga 85 x 6, Solar Charging Cable, Storage Bag, Hinge x 10, Ground Stakes x 8, Hex Key, Screw x 40, Anderson Rubber Plug x 2, Compass Carabiner）

1-Jackery Explorer 5000 Plus Package（Jackery Explorer 5000 Plus, AC Charging Cable, MC4 Wrench）

2-Jackery Smart Transfer Switch Package（Jackery Smart Transfer Switch, Marking-off Template, Power Input/Output Cable, 2*Wall Bracket, 4*M4 Phillips Flat Head Screw）

3-Jackery SolarSaga 500X Package*2（Jackery SolarSaga 85 x 6, Solar Charging Cable, Storage Bag, Hinge x 10, Ground Stakes x 8, Hex Key, Screw x 40, Anderson Rubber Plug x 2, Compass Carabiner）

4-Jackery Battery Pack 5000 Plus (Jackery Battery Pack 5000 Plus, Expansion Cable)

Manuals

Explorer 5000 Plus User Manual

SolarSaga 500 X User Manual

Shipping Information

FREE & FAST SHIPPING SAVE Hundreds Today with Free Shipping on All Orders. We Ship to ALL 48 Lower States (We do not ship to Puerto Rico, Hawaii, Alaska)

Lead Time - 3-7 Business Days Depending on Product - Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.

Transit Time - Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.

Our Shipping Partners: FedEx, UPS, Freight Club (among others)

Shipping Partners
We partner with the most reliable freight companies in the USA to ensure your order arrives safe and in a timely manner.

Your Item will ship from warehouses all across the United States to ensure fast and efficient delivery times for our customers.

If there are any delays regarding your product shipment, we will let you know in advance.

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. (please allow a few hours for this to come through in some cases) This means that we have received your order in our system and pre-authorized your credit card for the purchase.

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@buildthepower.com

No Shipping outside the USA. (Some exceptions apply - if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).

Shipping Options

Our base "Curb-side" Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order.

Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area.

Double-Check Your Address

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please
make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct
abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring
timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information
provided is incorrect or incorrectly entered at the time of purchase.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to sales@buildthepower.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.

Warranty

10 Years

Return Information

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Should you decide to cancel your order prior to its shipment, a 3% deduction will be applied to cover platform fee expenses from the total paid amount.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Items that are not in this condition will not be accepted.

To start a return, you can contact us at sales@buildthepower.com If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns for reasons other than damaged items will require a 15-25% re-stocking fee, this depends on the size and freight cost of the item to ship back, we sell large items and shipping can be costly.

Returns/Cancellations after the item has shipped will also incur a 15-25% fee charged to you, as freight costs can be high for our products.

If your return is outside of the 30 day return period, your item will not be accepted.

You can always contact us for any return questions at sales@buildthepower.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Items that are damaged must be communicated to us within 24 hours of receiving the item.

Please note that if items have been taken out of the packaging and/or installed, returns may be voided depending on the manufacturer.

Some of our manufacturers do not accept returns for specific items, this must be considered when purchasing.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact Information

You can contact us using the methods below.

US Customer Support Number: +1 507 636 3614
Email: sales@buildthepower.com

Description

No More Spoiled Food or Wet Clothes Even During Hurricanes, Thunderstorms, and Blackouts: 5-60kWh capacity & 7200-14400W output supports multiple devices for up to 30 days
Your Fridge Stays Cold, Your Zoom Call Stays On: 0ms Power Transition, Zero Worries
Always Power Your Essential Rooms: Smart Transfer Switch Ensures Uninterrupted Power Where It Matters Most
From Indoors to Outdoors: 120V/240V Dual Voltage Enhances Compatibility, Supporting More Loads and More Scenarios
Fully Charged in 1.7 Hours: 4000W Solar Input, 5 Ways to Charge, Never Run Out of Power