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Zendure SuperBase V6400+B6400

by Zendure
SKU ZDSBV6400-gy-us01
Original price $6,998.00 - Original price $6,998.00
Original price
$6,998.00
$6,998.00 - $6,998.00
Current price $6,998.00

In Stock & Ready to Ship

All orders are shipped within 1-2 business days. Product ETA 7-14 business days.

3,800W Output, 4.6/6.4kWh
Scalable up to 23kWh/32kWh

A single SuperBase V can provide up to 3,800W of power, and two units can be connected together to provide up to 7,600W. That's enough power to supply a typical household with a washer, dryer, heater, refrigerator, and more.

Intelligent Energy Management

Our Home Panel with EV Outlets connects SuperBase V to your home’s electrical circuits to supply power throughout the house. The Zendure app gives you tools to monitor, manage, and customize your energy use. Using Zendure’s Time of Use tools, you can significantly reduce your energy bill.

6.4 to 64kWh Capacity

The SuperBase V6400 has a storage capacity of 6.4 kWh (6,438Wh). The maximum configuration for SuperBase V6400 includes two base units and eight Satellite Batteries for a total capacity of 64kWh. This is enough energy to power a typical household for a week or more.
Front
Back
Side

Seamless UPS
Recharge and Supply Power at the Same Time

Sensitive electrical equipment can fail or sustain damage from even a brief interruption in power. When choosing an uninterruptible power supply, every millisecond counts. SuperBase V’s backup power switches on in 0ms*, again thanks to our GridFlow 2.0 Real-Time Bidirectional Inverting Technology. It doesn’t get more “uninterruptible” than that.
Multiple Charges on Dual Voltages
SuperBase V combines AC and solar power to charge up to 5,900W. It can charge up to 3,000W using solar power alone and can be recharged from a 120V or 240V outlet. When connected to a 240V outlet, it can draw 3,600W at its input and recharge in 2 hours.

EV-Grade Semi-Solid State Batteries

SuperBase V is the world's first home energy storage system with semi-solid state batteries. At more than 228Wh/kg, our semi-solid state batteries have up to 42% more energy per pound compared to lithium iron phosphate (LiFePO4) batteries. And with our battery management software, internal battery life can be an amazing 10 years or more.

Plug-and-Play Energy Storage/Use

Home batteries can be quite heavy. SuperBase V’s rear wheels are motorized to help lighten the load. Simply pull the handle and enjoy true portability, even on inclined surfaces.

SuperBase V is made for

Specifications

  • Capacity
    • 4,608Wh (LiFePO4)
  • Dimensions & Weight
    • 28.7" x 13.6" x 17.4" (73 x 32 x 44.7 cm)
    • 121 lbs (55 kg)
  • Extra Battery
    • Up to 4 (4,608Wh*4 = 23,040Wh)
    • Up to 46,080Wh (2 x V4600 + 8 x B4600)
  • AC Input
    • 1,800W 120V
    • 3,600W 240V
  • Solar Input
    • XT90 x 1: 3,000W 10-150V
  • Car Input
    • XT90 x 1: 12/24V, 10A
  • EV Input
    • ZenT2 Port
  • Output 1
    • 4 x 5-20: 15A 1,800W Max (120V AC)
    • 1 x 6-20: 16A 3,800W Max (240V AC)
    • 1 x TT-30: 30A 3,600W Max (120V AC)
  • Output 2
    • 1 x Car Outlet: 12.6V/10A Max
    • 2 x DC5521: 12.6V/3A Max
    • 1 x Andersen: 12.6V/30A
  • Output 3
    • USB-C(1)/(2): 5V-20V, 100W Max each
    • USB-C(3)/(4): 5V-12V, 20W Max each
    • USB-A(1)/(2): 5V/2.4A total
  • Discharge Temperature
    • -20°C to 45°C
  • Charge Temperature
    • 0°C to 45°C
  • Connection Type
    • WIFI/Bluetooth
  • APP
    • Smart App Compatible

Return & Refund Policy

Cancellation If you need to cancel an order placed on a Build The Power official website, we offer a full refund for orders cancelled within 24 hours of purchase if the item has not yet been shipped. if you request a refund more than 24 hours after the order was placed and before the item has been shipped, a transaction fee will be charged (2.6% for credit card users, 3.6% for PayPal users). Please note that once the item has been shipped, we are unable to cancel the order. If you have any questions or concerns regarding your order, please contact us at sales@buildthepower.com for assistance. However, we do not offer compensation for any losses resulting from the cancellation of crowdfunding or pre-sale orders, including but not limited to principal, interest, exchange rates, and opportunity costs. By participating in crowdfunding or pre-sale orders, you agree to assume any such losses that may arise from their cancellation.

Returns & Refunds At Build The Power, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, you may return your product(s) to Build The Power within 30 days from the date the item was received. To initiate a return, please contact us at sales@buildthepower.com and include your name, the item(s) you want to return, and order information with sufficient proof of purchase, such as the order number from online purchases made through Build The Power or sales invoice. It may be necessary to provide more than one type of proof of purchase to process a warranty claim (such as a receipt of money transfer and confirmation of the address the item was originally shipped). Buyers must also provide the defective item's serial number and/or visual proof depicting the defect. It may be necessary to return an item for quality inspection. Build The Power’s support team will reply to you within 1-2 business days, for processing Return Merchandise Authorizations (RMA). All returns must be assigned an RMA number for processing. Write the RMA number on the shipping label on the outside of the package. RMA numbers should be clearly displayed on the return shipping label of any package being returned to Build The Power. Do not write the RMA number on the green carton box. Packages without an RMA number on the return shipping label may not be accepted by our local warehouse. Please note that we will charge a transaction fee if you apply for a refund (2.6% for credit card users, and 3.6% for PayPal users). Please note that :

  1. Any returned item must not be an open-box product.
  2. Any returned item must be returned with its included product manuals, cables, and all accessories. We can not accept any returns if the product is damaged or missing in-the-box accessories.
  3. Shipping charges are not refundable. The customer assumes all shipping charges or any other fees associated with the transportation of the product to our facility.
  4. Build The Power is not responsible for lost or damaged products.
  5. Build The Power can not accept returns of overstock inventory from authorized resellers more than 6 months or 180 days from the delivery date.

After we receive the returned item(s), please allow 5-7 business days to process your refund. Refunds will only be credited back to the original payment method used for purchase. Please allow a complete billing cycle for the credit to appear on your credit card statement. Please note that we only accept returns and refunds for products purchased directly from Build The Power. Customers who purchase our products from authorized resellers should contact the reseller directly for returns and refunds. If you purchased the product directly from Build The Power and wish to initiate a refund, please follow our return and refund policies as outlined above.

Replacement Build The Power will replace (at Build The Power's expense) any Build The Power product that fails to operate during the applicable warranty period due to a defect in workmanship or material if that product is not repairable. The expiration date of the replacement product’s warranty will be the same as that of the original product. Please contact us at sales@buildthepower.com and include your name, order number and information about the products(s). Our staff will reply within 1-2 business days for processing a Return Merchandise Authorization (RMA). After we receive the returned item, please allow 5-7 business days to process your replacement.

Warranty Policy

Build The Power warrants that the product will be free from defects in workmanship and material to the original consumer purchaser.

The warranty period starts on the date of purchase by the original consumer purchaser,  

  • For the product of portable power station, the warranty period varies from 24 months to 72 months.
  • For the product of the home backup system, the warranty period varies from 48 months to 60 months.
  • For the product of solar panels and accessories such as cables, chargers, etc, 12 months is provided for the warranty service.

No warranty for gift products and the Warranty period may vary by country subject to local laws and regulations. 

Warranty 

*A Warranty Extension is offered for some of our products. To receive a warranty extension, you’ll need to register your product in the Zendure app, and there may be additional costs or other conditions involved. The table above indicates the warranty periods for products purchased from Zendure or its retail partners. Warranty periods for products ordered through Zendure’s crowdfunding campaigns (Kickstarter, Indiegogo, etc.) may differ. Please review your product’s documentation for more information.

NOTE: THIS WARRANTY POLICY IS LIMITED TO ZENDURE PRODUCTS ONLY. IN THE CASE OF ANCILLARY PARTS OR ADD-ON DEVICES SUPPLIED BY ZENDURE, PLEASE REFER TO THE WARRANTY TERMS PROVIDED BY THE RELEVANT MANUFACTURER.

The effective warranty period starts from the date of the product’s purchase, as indicated on the appropriate invoice, receipt, or billing statement. To verify your purchase and to better serve you, we may require information about your order (the sales receipt including date of purchase, order ID/number, and the name of the retailer), your warranty card, and when applicable, your product's serial number.

Warranty Exclusions

In the event of damage related to the causes listed below, no warranty claims will be acknowledged or accepted. Claims that relate to defects that are caused by the following factors are not covered by Zendure’s warranty obligations.

(1) Can not provide proof of purchase

(2) Force majeure (storm damage, lightning strike, overvoltage, fire, thunderstorm, flooding; social causes such as war, turmoil, government intervention, strikes, embargoes, market conditions, etc.)

(3) Accidental damage, misuse, abuse, non-compliant use, normal wear and tear, theft, loss, or confiscation

(4) Improper application of electrical supply voltage, current and frequency

(5) Improper installation, commissioning, start-up, configuration, or operation (contrary to the guidance detailed in the installation manual supplied with each product)

(6) Inadequate ventilation and circulation resulting in insufficient cooling and natural airflow

(7) Modifications to any part of the product

(8) Unauthorized repair attempts

(9) Products whose serial number sticker or imprint has been removed, defaced or tampered with

(10) Products purchased from unauthorized dealers/resellers

(11) Free products/rewards/gifts

(12) Products used outside of the purchasing region, and products that are shipped to areas that are not easily accessible by courier or freight services, such as overseas or remote islands

(13) Cosmetic or superficial defects, dents, marks, or scratches, which do not influence the proper functioning of the product

(14) This limited warranty does not cover any battery cell or product containing a battery cell unless you fully charge the battery cell within seven (7) days after receiving the product and subsequently charge it at least once every 3 months. Failure to do so will void the warranty for the battery cell and any associated damage or malfunctions.

(15) Our warranties are non-transferable from end user to end user.

    Furthermore, this limited warranty and related service will not exceed the original cost of the Zendure product. Please note that these warranty terms and conditions are subject to change without prior notice. The Zendure Support Team reserves the right to make a final determination regarding warranty service eligibility and to determine the appropriate solution, which may include replacement, repair, or refund, at its sole discretion.

    How To Claim Your Warranty

    Step 1: Claim your warranty on sales@buildthepower.com

    Step 2: Please be prepared with documentation or a short video with the following information:

    1. Order number
    2. Proof of purchase
    3. Serial number
    4. Visual proof depicting the defect (include video or photo)
    5. Email address
    6. Contact telephone number
    7. Address for receiving the replacement

    Step 3: The Build The Power support team will make a final determination regarding warranty service with our RMA report. This may include options such as shipping the product for repair, on-site repair, or replacement.

    Step 4: Ship the item(s) to Build The Power with your RMA number included on the shipping label on the outside of the packaging. Do not write the RMA number on the green carton box.

    Effective date: from 2023.05.01

    Free Shipping

    Free shipping on all orders

    In stock & ready to ship

    All orders are shipped within 1-2 business days

    Hassle Free Returns

    Hassle free return within 30 days

    Excellent Customer Service

    Questions? Give us a call today (507) 636-3614

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