{"product_id":"flame-havens-43-round-natural-gas-fire-pit","title":"Flame Havens 43\" Round GFRC Concrete Natural Gas Fire Pit","description":"\u003cdiv class=\"description\"\u003e\n\u003cdiv class=\"is-initialized is-ready\"\u003e\n\u003cdiv class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\"\u003e\n\u003cdiv class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\"\u003e\n\u003cdiv class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\"\u003e\n\u003cdiv class=\"flex flex-grow flex-col gap-3\"\u003e\n\u003cdiv class=\"min-h-[20px] flex items-start overflow-x-auto whitespace-pre-wrap break-words flex-col gap-4\"\u003e\n\u003cdiv class=\"markdown prose w-full break-words dark:prose-invert light\"\u003e\n\u003cdiv class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\"\u003e\n\u003cdiv class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\"\u003e\n\u003cdiv class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\"\u003e\n\u003cdiv class=\"flex flex-grow flex-col gap-3\"\u003e\n\u003cdiv class=\"min-h-[20px] flex items-start overflow-x-auto whitespace-pre-wrap break-words flex-col gap-4\"\u003e\n\u003cdiv class=\"markdown prose w-full break-words dark:prose-invert light\"\u003e\n\u003cp\u003eBring modern warmth and architectural elegance to your outdoor space with the 43\" Round GFRC Concrete Natural Gas Fire Pit from the Flame Havens Refuge Series. Designed for both performance and visual impact, this premium fire feature blends a sleek, low-profile bowl design with durable glass fiber reinforced concrete (GFRC) construction; perfect for patios, backyards, and luxury outdoor living areas.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBuilt for Performance \u0026amp; Reliability\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAt the core of this fire pit is a CSA-certified stainless steel burner and pan system, delivering an impressive 65,000 BTUs of heat output. The integrated battery-powered spark ignition with flame sensing ensures safe, consistent ignition and reliable operation; no electricity required.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePremium GFRC Concrete Construction\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCrafted from high-quality GFRC (Glass Fiber Reinforced Concrete), this fire pit offers the perfect balance of strength, reduced weight, and weather resistance. The smooth, modern finish and gently tapered bowl shape create a refined centerpiece that complements both contemporary and transitional outdoor designs.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAvailable Designer Colors\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eChoose the perfect finish to match your outdoor aesthetic:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBlack: Bold and modern with a sleek, upscale look\u003c\/li\u003e\n\u003cli\u003eGray: Neutral and versatile for any patio setting\u003c\/li\u003e\n\u003cli\u003eWhite: Clean, bright, and contemporary\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eComplete Fire Pit Kit – Ready to Install\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eEverything you need is included for a straightforward installation and premium experience:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGFRC Concrete Fire Pit Bowl\u003c\/li\u003e\n\u003cli\u003eCSA Certified Fire Pit Insert (Burner \u0026amp; Pan)\u003c\/li\u003e\n\u003cli\u003eBattery Powered Spark Ignition System with Flame Sensing\u003c\/li\u003e\n\u003cli\u003eAAA Battery\u003c\/li\u003e\n\u003cli\u003eGas inlet and outlet flex line, fittings, \u0026amp; Quick Disconnect Natural Gas Hose (1\/2\" Female NPT Connection to your 1\/2\" Male NPT Gas Hardline)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eBlack Reflective Fire Glass for a modern flame display\u003c\/li\u003e\n\u003cli\u003eProtective Canvas Cover\u003c\/li\u003e\n\u003cli\u003eConcrete Surface Care Kit\u003c\/li\u003e\n\u003cli\u003eInstallation, Operation \u0026amp; Care Instructions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eThoughtful Design Details\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eClean, 43-inch round profile ideal for gathering spaces\u003c\/li\u003e\n\u003cli\u003eRecessed burner area for wind protection and flame control\u003c\/li\u003e\n\u003cli\u003eIntegrated access panel for easy ignition and gas adjustments\u003c\/li\u003e\n\u003cli\u003eStable, wide base for secure placement on patios or decks\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOptional Accessories (Sold Separately)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eEnhance functionality and longevity with these add-ons:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStainless Steel Burner Cover (Flush Fit \u0026amp; Dual Purpose): Protects burner and allows for complete use of the surface as a coffee table when burner is not in use.\u003c\/li\u003e\n\u003cli\u003eTempered Glass Wind Guard: Helps stabilize the flame in windy conditions while adding a refined look\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePerfect for Outdoor Living\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhether you're designing a cozy backyard retreat or upgrading a high-end patio, the Flame Havens Refuge Series Fire Pit delivers the perfect combination of style, durability, and heat performance. Its modern concrete finish and powerful flame create an inviting atmosphere for entertaining, relaxing, and enjoying year-round outdoor comfort.\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eUpgrade your outdoor space with a fire feature that’s built to perform and designed to impress; the 43\" Round GFRC Concrete Natural Gas Fire Pit by Flame Havens.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cspan\u003eThe signature line of Flame Haven products embodies our commitment to refined design, premium craftsmanship, and dependable outdoor performance.\u003c\/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eThese are made from the most durable, weather-resistant materials and equipped with highly reliable or certified technology. A signature series product contains thoughtfully selected components and is designed to deliver lasting beauty, warmth, and effortless operation. Every detail is intended to provide lasting value and peace of mind — creating an inviting centerpiece customers can confidently enjoy for years to come.\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"markdown prose w-full break-words dark:prose-invert light\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch2 class=\"banner__heading inline-richtext h2\"\u003ePerfect for the Outdoors\u003c\/h2\u003e\n\u003cdiv class=\"banner__text rte body\"\u003e\n\u003cp\u003eThe Refuge Series Fire Pits and bowls combine modern style, lasting durability, and powerful heat to create an inviting outdoor space for relaxing and entertaining year-round.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0749\/6587\/7039\/files\/main-04-LifestyleimageoftheFlameHavensRefugeSeries36-inchRoundNaturalGasGFRCConcreteFirePitinBlackfeaturingthestain.Awinebottle_glasses_charcuterieboard_candle_and.jpg?v=1789556808\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2 class=\"banner__heading inline-richtext h2\"\u003eBuilt for Performance\u003c\/h2\u003e\n\u003cdiv class=\"banner__text rte body\"\u003e\n\u003cp\u003eA CSA-certified stainless steel burner and pan deliver 65,000+ BTUs of heat, while battery-powered spark ignition with flame sensing provides safe, reliable operation without electricity.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0749\/6587\/7039\/files\/main-03-LifestyleimageoftheFlameHavensRefugeSeries36-inchRoundNaturalGasGFRCConcreteFirePitinBlackfeaturingpremiumtemperedblackrefle.Positionedonaluxuryoceanfrontp.jpg?v=1789556808\" alt=\"\"\u003e\u003c\/p\u003e\n\u003ch2 class=\"banner__heading inline-richtext h2\"\u003ePremium GFRC Construction\u003c\/h2\u003e\n\u003cdiv class=\"banner__text rte body\"\u003e\n\u003cp\u003eCrafted from weather-resistant GFRC, this fire pit combines lasting strength with reduced weight. Its smooth finish and tapered bowl design create a refined centerpiece for modern and transitional outdoor spaces.\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0749\/6587\/7039\/files\/main-29-Close-updetailoftheoptionaltemperedglasswindguardinstalledontheFlameHavensRefugeSerie.Theimagehighlightstheprecisionstainlesssteelmountingbrackets_thicktempe.jpg?v=1789556808\" alt=\"\"\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3 class=\"h4 accordion__title inline-richtext\"\u003eSpecifications\u003c\/h3\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 43\" (Diameter)\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 43\" (Diameter)\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 15\"\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 135lb - 150lb\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eBurner Opening Length:\u003c\/strong\u003e 24\" ID\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eBurner Opening Width:\u003c\/strong\u003e 24\" ID\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eMaterial\/Finish:\u003c\/strong\u003e GFRC (Glass Fiber Reinforced Concrete; Smooth\/Grain-like Texture)\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eColor:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBlack\u003c\/li\u003e\n\u003cli\u003eGray\u003c\/li\u003e\n\u003cli\u003eWhite\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eFuel Type:\u003c\/strong\u003e Natural Gas (Convertible to Propane with Conversion Kit; \u003cstrong\u003eSold Separately\u003c\/strong\u003e)\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eHeat Output (BTUs):\u003c\/strong\u003e 65K CSA Certified Burner\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eIgnition Type:\u003c\/strong\u003e CSA Certified Battery Powered Spark Ignition with Flame Sensing\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eCertification:\u003c\/strong\u003e CSA Certification\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e: 1 Year Limited Warranty\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"metafield-rich_text_field\"\u003e\n\u003cp\u003e\u003cstrong\u003eAssembly:\u003c\/strong\u003e Some Assembly Required\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e65,000 BTU Heat Output\u003c\/li\u003e\n\u003cli\u003eDurable GFRC Concrete Construction\u003c\/li\u003e\n\u003cli\u003eCSA Certified Burner System\u003c\/li\u003e\n\u003cli\u003eBattery-Powered Ignition (No Electrical Hookup Needed)\u003c\/li\u003e\n\u003cli\u003eAvailable in Black, Gray, and White\u003c\/li\u003e\n\u003cli\u003eComplete Installation Kit Included\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch3 class=\"h4 accordion__title inline-richtext\"\u003eWhat's Included\u003c\/h3\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli\u003eGFRC Fire Pit\u003c\/li\u003e\n\u003cli\u003eCSA Fire Pit Insert (Burner \u0026amp; Pan)\u003c\/li\u003e\n\u003cli\u003eBattery Powered Spark Ignition with Flame Sensing\u003c\/li\u003e\n\u003cli\u003eAAA Battery\u003c\/li\u003e\n\u003cli\u003eGas inlet and outlet flex line, fittings, \u0026amp; Quick Disconnect Natural Gas Hose (1\/2\" Female NPT Connection to your 1\/2\" Male NPT Gas Hardline)\u003c\/li\u003e\n\u003cli\u003eBlack Reflective Fire Glass\u003c\/li\u003e\n\u003cli\u003eCanvas Cover\u003c\/li\u003e\n\u003cli\u003eConcrete Surface Care Kit\u003c\/li\u003e\n\u003cli\u003eInstallation, Operation, \u0026amp; Care Instructions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e*Not Included, but recommended:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e24\" Round Stainless Steel Burner Cover\u003c\/li\u003e\n\u003cli\u003e28\" Diameter x 7\" Tall Tempered Glass Wind Guard\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDocuments\u003c\/h3\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0749\/6587\/7039\/files\/Flame-Havens-Refuge-Firepit-Natural-Gas-NG-Users-Manual-VER.3-WEB_85e8d10d-f0b8-4de1-8dcf-7923bc6c0142.pdf?v=1789666066\" rel=\"noopener\" target=\"_blank\"\u003eUser Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003eShipping Information\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eFREE \u0026amp; FAST SHIPPING\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eSAVE Hundreds Today with Free Shipping on All Orders. We Ship to ALL 48 Lower States\u003cspan\u003e \u003c\/span\u003e\u003cem\u003e(We do not ship to Puerto Rico, Hawaii, Alaska)\u003c\/em\u003e\u003cbr\u003e\u003cstrong\u003e\u003cbr\u003eLead Time - 3-7 Business Days Depending on Product\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- Once You Place an Order, We immediately begin processing, the order request is sent to our warehouse and is prepared for pickup, it then usually takes around 3-7 business days to be picked up for transit.\u003cbr\u003e\u003cstrong\u003e\u003cbr\u003eTransit Time\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e- Transit Time can vary depending on the distance between your location and the warehouse but you can expect the item to arrive between 3-8 business days after pickup.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eOur Shipping Partners: FedEx, UPS, Freight Club (among others)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003eWe partner with the most reliable freight companies in the USA to ensure your order arrives safe and in a timely manner.\u003c\/p\u003e\n\u003cp\u003eYour Item will ship from warehouses all across the United States to ensure fast and efficient delivery times for our customers.\u003c\/p\u003e\n\u003cp\u003eIf there are any delays regarding your product shipment, we will let you know in advance. \u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003eOrder Confirmation:\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003eAs soon as you place your order, you will receive an order confirmation e-mail. (please allow a few hours for this to come through in some cases) This means that we have received your order in our system and pre-authorized your credit card for the purchase. \u003cbr\u003e\u003cbr\u003eAs soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. \u003cbr\u003e\u003cbr\u003eIf your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003eOrder Shipment:\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003eIf your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@buildthepower.com\u003c\/p\u003e\n\u003cp\u003eNo Shipping outside the USA. (Some exceptions apply - if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003eShipping Options\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003e\u003cstrong\u003eOur base \"Curb-side\" Pickup shipping is always completely free\u003c\/strong\u003e! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThreshold Shipping:\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003eThis involves the item being brought onto your porch, or into a sheltered\/garage area. \u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch4\u003eDouble-Check Your Address\u003c\/h4\u003e\n\u003cp\u003eTo ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please\u003cbr\u003emake sure that your address is correctly entered and includes all relevant and\/or required information. \u003cstrong\u003eThe use of correct\u003cbr\u003eabbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring\u003cbr\u003etimely delivery. \u003c\/strong\u003eWe do not take responsibility for lost, misplaced, or incorrectly delivered shipments \u003cem\u003eif the address information\u003cbr\u003eprovided is incorrect or incorrectly entered at the time of purchase\u003c\/em\u003e.\u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003eDamages\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003ePlease inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003esales@\u003c\/span\u003e\u003cspan\u003ebuildthepower\u003c\/span\u003e\u003cspan\u003e.com\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003eand we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.\u003c\/p\u003e\n\u003ch3\u003eReturn Information\u003c\/h3\u003e\n\u003cdiv id=\"shopify-section-template--16760809193691__1668165971caef52cc\" class=\"shopify-section\"\u003e\n\u003cdiv class=\"product-section--container\"\u003e\n\u003cdiv id=\"shopify-block-5cca503a-4ce9-4335-92d7-849eecb99e4b\" class=\"shopify-block shopify-app-block station-tabs-product-block\"\u003e\n\u003cdiv id=\"station-tabs_5cca503a-4ce9-4335-92d7-849eecb99e4b\" class=\"station-tabs rte is-initialized is-ready\"\u003e\n\u003cdiv class=\"station-tabs-tabset mod-indicators mod-indicators-chevrons mod-indicators-after mod-horizontal\"\u003e\n\u003cdiv class=\"station-tabs-tabpanel is-active\" id=\"station-tabs-tabpanel_pt-i1-t111460\" role=\"tabpanel\"\u003e\n\u003cdiv class=\"station-tabs-tabcontent\"\u003e\n\u003cp\u003eWe have a 30-day return policy, which means you have 30 days after receiving\u003cspan\u003e \u003c\/span\u003eyour item to request a return.\u003c\/p\u003e\n\u003cp\u003eShould you decide to cancel your order prior to its shipment, a 3% deduction will be applied to cover platform fee expenses from the total paid amount.\u003cbr\u003e\u003cbr\u003eTo be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Items that are not in this condition will not be accepted.\u003cbr\u003e\u003cbr\u003eTo start a return, you can contact us at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003esales@\u003c\/span\u003e\u003cspan\u003ebuildthepower\u003c\/span\u003e\u003cspan\u003e.com\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003eIf your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.\u003cbr\u003e\u003cbr\u003eReturns for reasons other than damaged items will require a 15-25% re-stocking fee, this depends on the size and freight cost of the item to ship back, we sell large items and shipping can be costly. \u003cbr\u003e\u003cbr\u003eReturns\/Cancellations after the item has shipped will also incur a 15-25% fee charged to you, as freight costs can be high for our products. \u003c\/p\u003e\n\u003cp\u003eIf your return is outside of the 30 day return period, your item will not be accepted.\u003cbr\u003e\u003cbr\u003eYou can always contact us for any return questions at\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003esales@\u003c\/span\u003e\u003cspan\u003ebuildthepower\u003c\/span\u003e\u003cspan\u003e.com\u003c\/span\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDamages and issues\u003cbr\u003e\u003c\/strong\u003e\u003cbr\u003ePlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.\u003cbr\u003e\u003cbr\u003eItems that are damaged must be communicated to us within 24 hours of receiving the item. \u003c\/p\u003e\n\u003cp\u003ePlease note that if items have been taken out of the packaging and\/or installed, returns may be voided depending on the manufacturer. \u003cbr\u003e\u003cbr\u003eSome of our manufacturers do not accept returns for specific items, this must be considered when purchasing. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eExchanges\u003c\/strong\u003e\u003cbr\u003eThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRefunds\u003c\/strong\u003e\u003cbr\u003eWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.\u003cbr\u003e\u003c\/p\u003e\n\u003cdiv\u003e\u003cstrong\u003eContact Information\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cbr\u003eYou can contact us using the methods below. \u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003eUS Customer Support Number:\u003c\/strong\u003e +1 507 636 3614\u003cbr\u003e\u003cstrong\u003eEmail:\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003esales@\u003c\/span\u003e\u003cspan\u003ebuildthepower\u003c\/span\u003e\u003cspan\u003e.com\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Flame Havens","offers":[{"title":"Graphite Black","offer_id":58492596027695,"sku":"FHPRND43GCBN","price":2393.99,"currency_code":"USD","in_stock":true},{"title":"Natural Gray","offer_id":58492596060463,"sku":"FHPRND43GCGN","price":2393.99,"currency_code":"USD","in_stock":true},{"title":"Ivory White","offer_id":58492596093231,"sku":"FHPRND43GCWN","price":2393.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0749\/6587\/7039\/files\/main-27-FrontviewoftheFlameHavensRefugeSeries43-inchRoundNaturalGasBlackGFRCConcreteFirePitbu.Therecessedcontrolpanelisvisiblebeneaththebowl_combiningconvenientoperatio.jpg?v=1789665969","url":"https:\/\/buildthepower.com\/products\/flame-havens-43-round-natural-gas-fire-pit","provider":"Build the Power","version":"1.0","type":"link"}